Common Questions
Find answers about payments, compliance, integrations, and features, helping your firm understand how CounselPay simplifies secure legal payment processing.
What is CounselPay?
CounselPay is a secure payment platform built specifically for law firms to simplify billing, improve cash flow, and ensure compliance.
Is CounselPay compliant with legal trust account (IOLTA) rules?
Yes, CounselPay is designed to support IOLTA compliance by correctly separating and routing earned and unearned funds.
What payment methods are supported?
We support credit and debit cards, ACH transfers, eChecks, and recurring payments for flexible law firm billing.
How quickly do firms receive payments?
Payments are processed quickly, helping law firms improve cash flow with faster and more reliable settlements.
Can I send invoices or payment links to clients?
Yes, you can send branded invoices and secure payment links via email or text for easy client payments.
Does CounselPay integrate with other legal tools?
Yes, it integrates with case management systems, accounting software, CRM tools, and offers custom API access.
Is client data secure on CounselPay?
Absolutely. CounselPay uses PCI DSS compliance, encryption, and fraud monitoring to ensure complete data security.